Dear guest,
the following terms and conditions (GTC) govern the contractual relationship between you and
us. Please note that you accept these terms and conditions with your booking.
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§1 Conclusion of the contract
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The contract is considered to be binding when the apartment is ordered and promised
or provided at short notice.
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The booking in advance can be made verbally or in writing (also by email). As agreed
is what was stated on the reservation confirmation. This will be, if possible in time, in written form (preferably by email) sent to the guest.
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The booking guest is jointly and severally liable as principal for all obligations
arising from this contract.
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§2 Services, prices and payment
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The landlord undertakes to keep ready the apartment booked by the guest and to
provide the agreed service.
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The agreed prices include all consumption-related utilities (water and
electricity).
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Upon conclusion of the contract, a non-refundable advance payment of 30% of the
agreed price will be required. The request is made on the reservation confirmation. If the credit note is not credited to the landlord's bank account within 7 days after the reservation
confirmation has been sent, the landlord is entitled to withdraw from the contract (see §5 a.).
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Unless otherwise agreed in writing between the contracting parties, payment of the
balance (short-term rental of the total amount) will be made in cash, upon arrival.
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If a bill of exchange agreement has been made, the guest must pay the bill no later
than 8 days from the date of the invoice.
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§3 Arrival and departure
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If no other written agreement has been made between the contracting parties, the
apartment is available to the guest on the agreed arrival day from 14:30. The apartment must be purchased by 19:00 clock, or by appointment.
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The occupancy of the apartment can only be done by the registered persons. Upon
arrival you will be asked for presentation of the identity card.
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On the agreed departure day the apartment must be returned by 09:30 at the latest.
For the additional use of the apartment until 18.00 o'clock additionally the half, after 18:00 o'clock the full price of a following day becomes due.
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§4 Resignation of the guest (cancellation)
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Each resignation (cancellation) must be in writing.
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If the guest withdraws before the beginning of the contract, the following
cancellation fees will be charged to the guest:
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from 4 weeks before the beginning of the contract 40% of the agreed price
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from 2 weeks before the start of the contract 60% of the agreed price
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from 1 week before the beginning of the contract 90% of the agreed price
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In the event of no-show without notification, 100% of the agreed price
Calculation basis for the period is the day on which the resignation is received by the
landlord.
In order to avoid cancellation fees, the conclusion of a cancellation insurance is
recommended.
Due date of the cancellation fee: immediately and unsolicited
after cancellation to the bank account specified in the booking confirmation.
c.
The landlord is held in good faith, to rent the unused apartment elsewhere to avoid failures.
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§5 Resignation of the landlord
a.
If an agreed advance payment is not within the limits specified in § 2 c. given the deadline, the landlord is
entitled to rescind the contract.
b.
Furthermore, the landlord is entitled, for objective justifiable cause of the contract extraordinarily
withdraw, for example, if:
1.
force majeure or circumstances for which the landlord is not responsible make fulfillment of the contract
impossible.
2.
Room under misleading or false statements of material facts, e.g. in the person of the customer or purpose, to
be booked.
c.
The landlord must notify the guest of the exercise of the right of withdrawal without delay should the
above-mentioned facts arise.
d.
In the case of justified resignation of the lessor no claim of the customer for damages arises. Any advance
payment will be refunded to the guest without delay and interest.
a.
The landlord is liable for the proper provision of the contractually agreed services.
b.
If the rented apartment has a defect that goes beyond a mere inconvenience, the guest must notify the lessor
or his representative immediately of the defect. With knowledge, the landlord will then endeavor to provide for remedy. The customer is obliged to contribute to what is reasonable for him to
remedy the disturbance and to minimize possible damage.
c.
The landlord is not liable for any items brought along.
d.
The customer is obliged to notify the landlord or his representative of any damage caused by him immediately
upon notice and to keep it as small as possible.
e.
The customer is liable to 100% for damage caused by his own fault.
f.
Parents are obliged to follow their duty of care to their children, otherwise there is no liability to the
landlord.